Terms & Conditions

Cutting Edges – Scissor, Clipper, and Knife Sharpening Services

Effective Date: January 1, 2026
Last Updated: January 1, 2026

1. Acceptance of Terms

These Terms and Conditions (“Terms,” “Agreement”) constitute a legally binding agreement between you (“Customer,” “User,” “you”) and Cutting Edges (“Company,” “we,” “us,” “our”), a sharpening services business operating at www.cuttingedges.org. By accessing our website, submitting service requests, or utilizing our sharpening services, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy incorporated herein by reference.​

If you do not agree to these Terms, you must immediately discontinue use of our website and services. Your continued use constitutes ongoing acceptance of these Terms as they may be modified from time to time.

2. User Eligibility

2.1 Age Requirements

You must be at least 18 years of age to use our services or enter into this Agreement. By using our services, you represent and warrant that you are of legal age to form a binding contract. Individuals under 18 may use our services only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms.

2.2 Capacity to Contract

You represent that you have the legal capacity and authority to enter into this Agreement. If you are accepting these Terms on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2.3 Geographic Restrictions

Our services are offered and available to users located in the United States, primarily serving the El Paso, Texas area. We reserve the right to limit service availability based on geographic location.

3. Services Provided

3.1 Description of Services

Cutting Edges provides professional sharpening services for scissors, clippers, knives, and related cutting instruments (“Services”). Services may include:

  • Edge sharpening and restoration

  • Blade maintenance and conditioning

  • Handle cleaning and minor repairs (as available)

  • Pickup and delivery services (where offered)

  • Consultation on blade maintenance

3.2 Service Limitations

We reserve the right to refuse service for any item that:

  • Poses a safety hazard

  • It is illegal to possess or service

  • It is beyond reasonable repair

  • Does not fall within our scope of expertise

  • Would require specialized equipment that we do not possess

3.3 No Guarantee of Timeframes

While we strive to complete services within estimated timeframes, we do not guarantee specific completion dates unless expressly agreed in writing. Delays may occur due to volume, complexity, equipment issues, or unforeseen circumstances.

4. Permitted and Prohibited Conduct

4.1 Permitted Uses

You may use our website and services for lawful purposes, including:

  • Requesting sharpening services for legitimate cutting instruments

  • Accessing information about our services

  • Communicating with us regarding service inquiries

  • Creating an account to manage service requests

4.2 Prohibited Conduct

You agree NOT to:

Website Misuse:

  • Attempt to gain unauthorized access to our systems, networks, or data

  • Interfere with or disrupt the website or servers

  • Use automated systems (bots, scrapers) without express written permission

  • Upload or transmit viruses, malware, or malicious code

  • Engage in any activity that imposes an unreasonable load on our infrastructure

Unlawful Activities:

  • Submit items that are illegal to possess in your jurisdiction

  • Use our services to facilitate illegal activities

  • Violate any applicable local, state, federal, or international laws

  • Infringe upon the intellectual property rights of others

Fraudulent Behavior:

  • Provide false or misleading information

  • Impersonate any person or entity

  • Use stolen payment methods

  • Submit fraudulent service requests or chargebacks

Harmful Content:

  • Post defamatory, obscene, threatening, or harassing content

  • Submit content that promotes violence or discrimination

  • Violate the privacy rights of others

Violation of these prohibitions may result in immediate termination of services, legal action, and reporting to law enforcement authorities.

5. Intellectual Property Rights

5.1 Company Intellectual Property

All content on www.cuttingedges.org, including but not limited to text, graphics, logos, images, videos, software, code, and compilations (“Company Content”), is the exclusive property of Cutting Edges or its licensors and is protected by United States and international copyright, trademark, patent, and other intellectual property laws.

The “Cutting Edges” name, logo, and all related marks are trademarks or registered trademarks of Cutting Edges. You may not use these marks without our prior written consent.

5.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for personal, non-commercial purposes in accordance with these Terms. This license does not include any right to:

  • Modify, reproduce, or distribute Company Content

  • Reverse engineer or decompile any software

  • Remove copyright or proprietary notices

  • Use content for commercial purposes without authorization

  • Create derivative works based on our content

5.3 Reservation of Rights

All rights not expressly granted herein are reserved by Cutting Edges. Any unauthorized use terminates the licenses granted herein.

6. User Content and License Grant

6.1 User-Submitted Content

You may submit reviews, testimonials, photographs, comments, or other content (“User Content”) through our website or communications. You retain ownership of User Content but grant us certain rights as described below.

6.2 License to Company

By submitting User Content, you grant Cutting Edges a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media formats and through any channels, including for promotional and marketing purposes.

6.3 Representations and Warranties

You represent and warrant that:

  • You own or have the necessary rights to the User Content you submit

  • Your User Content does not infringe third-party intellectual property rights

  • Your User Content does not violate any laws or these Terms

  • You have obtained all necessary consents and releases for the submitted content

6.4 Monitoring and Removal

We reserve the right, but have no obligation, to monitor, edit, or remove User Content that violates these Terms or is otherwise objectionable. We are not responsible for User Content and do not endorse any opinions expressed therein.

7. Payment Terms and Pricing

7.1 Pricing

All prices are stated in United States Dollars (USD) and are subject to change without notice. We will provide price quotes prior to service completion, and you will have the opportunity to accept or decline quoted prices before payment is processed.

7.2 Payment Methods

We accept payment via credit card, debit card, cash, and other methods as indicated on our website or at the time of service. Payment processing is handled by third-party payment processors, subject to their terms and privacy policies.

7.3 Payment Authorization

By providing payment information, you authorize us to charge the applicable fees for requested services. You represent that you have the legal right to use any payment method provided.

7.4 Refunds and Cancellations

  • Services cancelled before work begins may receive full refunds

  • Services cancelled after work has commenced may be subject to partial charges

  • Completed services are generally non-refundable unless services fail to meet agreed specifications

  • Refund requests must be submitted within 14 days of service completion

7.5 Disputes

If you dispute a charge, you must contact us at sharp@cuttingedges.org within 30 days. We will work in good faith to resolve payment disputes.

8. Item Handling and Risk of Loss

8.1 Customer Responsibility

You are responsible for accurately describing items submitted for sharpening and disclosing any special handling requirements, damage, or defects. Failure to disclose relevant information may result in unsatisfactory service outcomes.

8.2 Inspection and Valuation

We recommend photographing items and documenting their condition before submission. You should declare the value of high-value items (over $500) in writing at the time of submission.

8.3 Risk of Loss or Damage

While we exercise reasonable care in handling your items, sharpening inherently involves risk. We are not liable for:

  • Pre-existing damage or defects

  • Normal wear and tear from the sharpening process

  • Damage to items not disclosed as fragile or requiring special handling

  • Breakage of items that are brittle, damaged, or defective

  • Loss or damage caused by circumstances beyond our reasonable control

8.4 Insurance and Maximum Liability

Unless you purchase additional insurance or declare a higher value in writing:

  • Our maximum liability for lost or damaged items is $100 per item or the service fee, whichever is less

  • We strongly recommend retaining your own insurance for high-value items

8.5 Unclaimed Items

Items not claimed within 90 days of completion notification will be deemed abandoned. We may dispose of unclaimed items after providing 30 days’ written notice. We are not liable for unclaimed items after this period.

9. Disclaimers and Warranties

9.1 Service Warranty

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. This warranty is limited to re-sharpening items at no additional charge if services fail to meet reasonable quality expectations. This warranty expires 30 days after service completion.

9.2 No Other Warranties

EXCEPT AS EXPRESSLY PROVIDED ABOVE, OUR SERVICES AND WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that:

  • Services will meet your specific requirements

  • Services will be uninterrupted, timely, secure, or error-free

  • Results obtained from services will be accurate or reliable

  • The website will be free from viruses or harmful components

  • Any defects will be corrected

9.3 Third-Party Content

Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for third-party content, and your use of third-party sites is at your own risk and subject to their terms.

9.4 Professional Advice Disclaimer

Information provided on our website or in communications is for general informational purposes only and does not constitute professional advice. You should not rely solely on such information for blade maintenance or safety decisions.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

10.1 Exclusion of Damages

CUTTING EDGES, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO:

  • Your use or inability to use our services or website

  • Any conduct or content of third parties

  • Unauthorized access to or alteration of your data

  • Loss or damage to items submitted for sharpening (subject to Section 8)

  • Any other matter relating to our services

10.2 Cap on Liability

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT INCLUDING NEGLIGENCE, OR OTHERWISE) EXCEED THE GREATER OF: (A) THE AMOUNT PAID BY YOU TO US FOR SERVICES IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

10.3 Basis of the Bargain

You acknowledge that we have set our prices and entered into this Agreement in reliance upon the disclaimers and limitations of liability set forth herein, which reflect a reasonable allocation of risk and form an essential basis of the bargain between us.​

10.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11. Indemnification

11.1 Your Indemnification Obligation

You agree to defend, indemnify, and hold harmless Cutting Edges, its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from:

  • Your use or misuse of our services or website

  • Your violation of these Terms

  • Your violation of any third-party rights, including intellectual property, privacy, or property rights

  • Your violation of any applicable laws or regulations

  • User Content you submit or transmit through our services

  • Items you submit for sharpening that are illegal, stolen, or infringe third-party rights

  • Any fraudulent or illegal activity conducted through your account

11.2 Defense and Settlement

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense and will not settle any matter without our prior written consent.

12. Account Registration and Security

12.1 Account Creation

You may be required or permitted to create an account to access certain features. You agree to provide accurate, current, and complete information and to update such information to maintain its accuracy.

12.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities occurring under your account

  • Immediately notifying us of any unauthorized access or security breaches

We are not liable for losses arising from unauthorized use of your account unless caused by our gross negligence.

12.3 Account Termination by You

You may terminate your account at any time by contacting us at sharp@cuttingedges.org. Upon termination, your right to use our services ceases immediately.

12.4 Account Termination by Us

We may suspend or terminate your account and access to services, with or without notice, for:

  • Violation of these Terms

  • Fraudulent, abusive, or illegal activity

  • Extended periods of inactivity

  • Requests by law enforcement or government agencies

  • Unexpected technical issues or security concerns

  • Discontinuation of services

Upon termination:

  • Your right to use services ceases immediately

  • We may delete your account data (subject to legal retention requirements)

  • Outstanding payment obligations remain due

  • Provisions surviving termination remain in effect

13. Governing Law and Jurisdiction

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13.2 Jurisdiction and Venue

Subject to the arbitration provisions in Section 14, you agree that any legal action or proceeding arising out of or relating to these Terms or our services shall be brought exclusively in the state or federal courts located in El Paso County, Texas. You irrevocably consent to the personal jurisdiction and venue of such courts.

13.3 Compliance with Laws

You agree to comply with all applicable local, state, federal, and international laws, regulations, and ordinances in connection with your use of our services.​

14. Dispute Resolution

14.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us at sharp@cuttingedges.org to attempt to resolve the dispute informally. We will work in good faith to resolve disputes through negotiation for at least 30 days.

14.2 Binding Arbitration

If informal resolution fails, you and Cutting Edges agree that any dispute, claim, or controversy arising out of or relating to these Terms or our services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, except as modified by this Section.

Arbitration Procedures:

  • Arbitration shall be conducted in El Paso, Texas, or telephonically/via video conference by mutual agreement

  • The arbitrator’s decision shall be final and binding

  • The arbitrator may award the same damages and relief as a court

  • Each party shall bear its own costs, unless the arbitrator awards costs to the prevailing party

  • Claims must be brought within one (1) year of the cause of action arising

14.3 Class Action Waiver

YOU AND CUTTING EDGES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR LITIGATED ON A CLASS ACTION BASIS.

14.4 Small Claims Exception

Either party may bring an individual action in small claims court for disputes within that court’s jurisdiction.

14.5 Injunctive Relief

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in court to protect intellectual property rights or prevent unauthorized access to systems.

14.6 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to sharp@cuttingedges.org within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

15. Modifications to Terms

15.1 Right to Modify

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. Changes may be necessary due to:

  • Legal or regulatory requirements

  • Business practice changes

  • Security or technical considerations

  • User feedback and improvements

15.2 Notice of Changes

When we make material changes to these Terms, we will:

  • Update the “Last Updated” date at the top

  • Provide notice via email to registered users

  • Post prominent notice on our website

  • Provide at least 30 days’ notice before material changes take effect (where feasible)

15.3 Acceptance of Modified Terms

Your continued use of our services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to modifications, you must discontinue use and may terminate your account.​

15.4 Reviewing Terms

We encourage you to review these Terms periodically. You are responsible for staying informed of updates.

16. General Provisions

16.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent, or if such modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect. The invalidity of any provision shall not affect the validity or enforceability of any other provision.

16.2 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Cutting Edges regarding your use of our services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Cutting Edges.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may freely assign or transfer these Terms and our rights and obligations hereunder to any third party without notice or consent. These Terms bind and inure to the benefit of the parties and their permitted successors and assigns.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or fuel crises.

16.6 Relationship of Parties

Nothing in these Terms shall be construed as creating a joint venture, partnership, employment, or agency relationship between you and Cutting Edges. You have no authority to bind us or make commitments on our behalf.

16.7 Survival

Provisions that by their nature should survive termination shall survive, including but not limited to: intellectual property rights, disclaimers, limitations of liability, indemnification, dispute resolution, and general provisions.

16.8 Headings

Section headings in these Terms are for convenience only and shall not affect their interpretation.

16.9 Electronic Communications

By using our services, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

17. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

Cutting Edges
Email: sharp@cuttingedges.org
Mailing Address: 425 Lafayette Dr, El Paso, TX 79915
Website: www.cuttingedges.org

All legal notices must be sent in writing to the mailing address above and will be deemed given when received.

18. California Consumer Rights Notice

If you are a California resident, you may have specific rights under California law. Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice:

  • The provider of these services is: Cutting Edges, 425 Lafayette Dr, El Paso, TX 79915

  • To file a complaint regarding our services or to receive further information, contact us at sharp@cuttingedges.org

  • You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.​

19. Acknowledgment and Acceptance

BY ACCESSING OR USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.